FAQ

What are your business hours?

9 am to 9 pm on work days.

What happens during the free consultation?

The 30-minute free consultation is a relaxed video call to get to know each other.

You can share what’s going on in your life and/or your relationship and ask any questions you have about how I work.

Goal: We get a feel for whether we’re a good fit to work together.

No pressure, no obligation.

What happens in the first relationship counselling session?

Duration: 60 minutes via video call.

Focus: We take a closer look at your relationship dynamics and start identifying what’s not working — and what you both long for instead.

We agree on: The goals you want to work towards and the steps we’ll take to get there.

You’ll leave with: A clearer understanding of your patterns and a few practical steps to start improving communication right away.

What are your fees?

My sessions are NZ$ 115 per hour.

Do you offer free sessions through ACC or PHO?

I am a private practitioner and do not currently offer sessions via ACC or PHO. While I offer a free 30-minute introductory consultation to ensure we are a good fit, subsequent sessions are charged at my standard rates.

What happens in the first individual counselling session?

Duration: 60 minutes via video call.

Focus: We explore your current challenges and clarify what positive changes you hope to create through counselling.

We agree on: Your goals and the approach we’ll take to move toward them.

You’ll leave with: Insight into your patterns and some first steps to help you move forward.

How are the sessions scheduled?

That’s entirely up to you. Most clients start with weekly sessions to create a positive momentum and then shift to fortnightly. My job is always to make myself superfluous, some people reach that point quickly, others take a bit longer.

What if I miss a session?

Please give at least 24 hours’ notice if you need to cancel.

Sessions cancelled with less than 24 hours’ notice, or missed sessions, are charged at half the fee.

That said, if something unavoidable comes up (like a sick child), just let me know — I understand that life happens, and we’ll simply reschedule.

How do we connect?

I work with Zoom, Google Meet, or FaceTime. We can also talk on the phone if you prefer that.